Return Policy
All orders at Ravel are freshly made according to your requirements. It takes a lot of effort and high quality ingredients to make your custom order. That is the reason why we don't accept return requests. However, if you are not satisfied with the product, you can get in touch with our representative and we'll be happy to formulate a new one for you.
Note: We suggest you to try the products for at least 2 weeks for them to show the desired results.
Replacement
If you think, you have received the product in a bad condition or if the packaging is tampered, you can raise a request for replacement by emailing us at hello@ravelcare.com with necessary details and we'll ensure that a brand new package is issues to you at no additional cost.
Order Cancellation
Incase you change your mind after placing the order, you can drop us an email at hello@ravelcare.com to raise the cancellation request. Please note that cancellation requests will be addressed only upto 15 minutes after the order is confirmed since we start working on your order right away. After 15 minutes, no cancellation will be possible. Please note: Cancellation requests are accepted only on working days.