All orders at Ravel are freshly made according to your requirements. It takes a lot of effort and high quality ingredients to make your custom order. That is the reason why we don't accept return requests. However, if you are not satisfied with the product, you can get in touch with our representative and we'll be happy to formulate a new one for you.
Note: We suggest you to try the products for at least 2 weeks for them to show the desired results.
If you think, you have received the product in a bad condition or if the packaging is tampered, you can raise a request for replacement by emailing us at email@example.com with necessary details and we'll ensure that a brand new package is issues to you at no additional cost.
Incase you change your mind after placing the order, you can drop us an email at firstname.lastname@example.org to raise the cancellation request. Please note that cancellation requests will be addressed only before product shipment. Once the product is shipped, no cancellation will be possible.